Privacy Policy

1. Who We Are

JW Facial Aesthetics is operated by Julie Want, RN, INP. We are committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If you have any questions about this policy, please contact us at: julie@jwfacialaesthetics.com

2. What Data We Collect

We may collect the following personal data when you use our website or contact us:

• Your name and email address (when you submit a consultation request)
• Any message or skin concern you share with us voluntarily
• Technical data such as your IP address, browser type, and pages visited (via cookies)

3. How We Use Your Data

We use your personal data to:

• Respond to consultation enquiries and arrange appointments
• Improve our website and user experience
• Comply with our legal obligations as a healthcare practitioner

We will never sell your data to third parties.

4. Cookies

Our website uses cookies — small text files stored on your device — to help us understand how visitors use the site and to improve your experience. You can accept or decline non-essential cookies via the banner shown on your first visit.

Essential cookies (required for the site to function) are always active. You can disable cookies entirely via your browser settings, though this may affect site functionality.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Consultation enquiry data is retained for a maximum of 2 years unless a clinical relationship is established.

6. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict our processing of your data
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, please contact us at the email address above.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.